FAQs
1. What services are provided by Firenza Fire Prevention?
We offer a full range of fire safety services, including fire risk assessments, fire alarm installation and maintenance, fire extinguisher servicing, emergency lighting, fire safety training, and compliance support.
2. Do I legally need a fire risk assessment?
Yes. In the UK, all businesses and non-domestic premises are required by law to carry out a fire risk assessment under the Regulatory Reform (Fire Safety) Order 2005.
3. How often should a fire risk assessment be reviewed?
Fire risk assessments should be reviewed regularly and updated whenever there are significant changes to the building, occupancy, or processes. A general recommendation is at least once a year.
4. How often should fire extinguishers be serviced?
Fire extinguishers should be serviced annually by a qualified technician to ensure they remain safe and effective.
5. How often should fire alarms be tested and serviced?
Weekly testing is recommended for fire alarm systems.
A full service should be carried out at least every 6 months by a professional.
6. Does Firenza Fire Prevention provide fire safety training?
Yes, we offer training courses including fire awareness, fire marshal (warden) training, and practical extinguisher use.
7. What types of businesses do you work with?
We work with a wide range of clients including offices, retail shops, warehouses, schools, landlords, and industrial facilities.
8. Are your services compliant with UK regulations?
Yes, all our services are carried out in line with current UK fire safety legislation and British Standards, including British Standards Institution guidelines.
9. How do I know what fire safety equipment I need?
We can carry out a site survey or fire risk assessment to determine the correct equipment and systems required for your premises.
10. Can you maintain existing fire safety systems?
Yes, we can inspect, service, and maintain existing fire alarms, extinguishers, and emergency lighting systems—even if we did not install them.
11. What is included in a fire risk assessment?
A fire risk assessment typically includes:
- Identification of fire hazards
- Identification of people at risk
- Evaluation and reduction of risks
- Documentation of findings
- Action plan for improvements
12. How quickly can you respond to an enquiry?
We aim to respond to all enquiries within 24 hours and can often arrange site visits within a few days, depending on location and urgency.
13. Do you offer emergency call-outs?
Yes, we provide emergency support for urgent fire safety issues such as alarm faults or system failures.
14. How much do your services cost?
Costs vary depending on the size and type of premises, as well as the services required.
15. Why should I choose Firenza Fire Prevention?
We combine industry expertise, certified engineers, and a commitment to safety and compliance, helping you protect your people, property, and business.